Ratings & Reviews

Overall Rating

5.00(88 reviews)100% of customers recommend this property

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Resident Reviews

Very Happysubmitted by Anthony S. - |Recommended: YesMost important thing is that my wife feels safe here at Baytowne. Very impressed with all of the staff. Very courteous, friendly, respectful. All of the neighbors that I have met met are also friendly and helpful. I would recommend Baytowne.
response from property -Hi Anthony! I love the headline of Very Happy! It's been great to see you and your family enjoying the super amenities we have to offer. Thanks for choosing Baytowne and we hope to keep you as a part of our community for a long time! Diana - Property Manager
Great Home submitted by Krista M. - |Recommended: YesI really enjoyed living at Baytowne I have had nothing but positive experiences with all of the staff here over my two years It was a great home for my time in Champaign
response from property -Hi Krista! Please remember Baytowne if you move back into the area! We'd love to have you back. Thanks for the review. Best of luck in your new place! Diana - Property Manager
Best apartment complex we have ever lived in submitted by Melissa Z. - |Recommended: YesBaytowne is beautiful, safe, and has great amenities and activities for its tenants Great bar, great food, staff is always professional and attentive. The relaxed atmosphere is a plus
response from property -Hello Melissa! Thanks so much for sending a review! I agree, it's a beautiful place to live! It's great to have you as part of our community! Diana - Property Manager
It is very secure, nice and comfortable place to live in.submitted by Shenghua W. - |Recommended: YesThe staff is very friendly, and responsive, and they are ready to offer help. The maintenance personnel is very efficient and make everything look pretty and comfortable.
response from property -Hello Shenghua! Thank you so much for the kind review. We are happy to have you as part of our Baytowne community! Be sure to come up tomorrow evening for the July resident party - it will be fun! Diana
Great submitted by Lawrence G. - |Recommended: YesMove here You will totally enjoy yourself, I feel like a Human again.
response from property -Hello Lawrence! I'm so excited that you are enjoying your stay with us! Be sure to come up for the resident party tonight! Thanks so much! Diana, Property Manager
Excellenet submitted by Joonyoul C. - |Recommended: YesGreat choice. Would be happy to live there.
response from property -Thank you Joonyoul!
The property as well maintained and beautiful. I enjoy going out on my patio and seeing the well maintained grounds.submitted by Brindi L. - |Recommended: YesIt's quite and cozy. It feels like home to me and the apartments are spacious and kept up to date.
response from property -Thanks Brindi! I'm glad you are enjoying your stay with us!
A very beautiful, comfortable and convenient place to live. submitted by Leticia L. - |Recommended: YesI would tell them that the complex is an excellent place to live, so close to all of life's many amenities, i.e. restaurants, specialty shops, shopping centers, etc. It's being a gated community gives one a perfect sense of security and safety. It has a beautiful layout, where one can walk run bike, play volleyball tennis and sunbathe in the summer. It has a clubhouse which serves excellent food, a gym and a racquetball court one can use at regular hours. It also has an outdoor pool which is open all summer. The staff is friendly and accommodating. I truly enjoyed my six year stay at Baytowne. I highly recommend Baytowne Apartments to anyone looking for a place to live in Champaign Urbana.
response from property -Thanks so much Leticia! I'm glad you enjoyed your stay with us! It was great to have you as part of our Baytowne community! Diana Browning, Property Manager
Pretty nice but utilities are high and property is too dark at nightsubmitted by Skye L. - |Recommended: YesThe townhomes are expensive and the utilities are high because the insulation is not good and the windows are not efficient so it feels pretty drafty. Also the there are not enough return vents and heat vents so the temperature is not even throughout the house. These apartments are located in a great area for shopping and entertainment. The maintenance team resolve problems quickly and the staff are friendly. The snow is cleared out quickly and salt is put down quickly. I am little upset that after my lease expires I need to pay a non-refundable transfer fee of 500 if I want to move to another apartment.
response from property -Hello Skye! Thanks so much for the online review! I know you viewed a vacant townhome to see if you were interested in upgrading. The windows in the townhomes are high efficiency so I am curious if they were closed and locked properly. Thanks for the heads up, we will check that out! I also wanted to clarify for you that should you choose to transfer at the end of your current lease, there is no transfer fee. The maintenance staff works hard to resolve issues, the staff enjoys working with our residents and the grounds staff takes pride in clearing the way - thank you for your kind words! Diana Browning, Property Manager
It is very classy and well kept throughout the yearsubmitted by Richard P. - |Recommended: YesFriendly, clean, and pretty much resort living as the slogan says. Very nice pool area and bar as well
Nice quiet communitysubmitted by Stephen T. - |Recommended: YesThe Staff is very helpful and am glad we chose this community to live in.
response from property -Thank you Stephen! We are glad you are a part of our community as well! Diana Browning, Property Manager
Nice enough with a few disappointmentssubmitted by Chris P. - |Recommended: YesBaytowne is a nicely secluded place to live with excellent proximity to just about any commercial service you could ever want, but a few significant disappointments left me wondering if it was really worth the rent. Firstly, one of my primary criteria for a place to live was to have a garage. When I moved in, I was told there weren't any garage spaces available but that I could be put on a waiting list. When I turned in my keys two years later, I was still on that waiting list. Long story short, Baytowne really should not advertise as having garages. The pool is fine though often crowded. The maintenance response is excellent my water heater failed and within an hour someone was out to investigate the problem. By noon the next day, the water heater was replaced without me having to lift a finger. Another general complaint would be the horrible office hours they keep - only a few hours on Saturday and no time during the week when I could be away from work. For someone like me who doesn't have very free weekends, it meant having to rearrange my work schedule in order to visit the office. Adding just another hour to their office hours ie saying open until 6 00 would have made life much easier. My unit also did have a bit of a silverfish problem, though I acknowledge that's a very difficult pest to get rid of, and I know Baytowne puts in a lot of work toward pest control. There's also some obvious dilapidation to the buildings, many of which have portions of siding missing. This is more of an aesthetic comment than anything. Other than these complaints, I'd say it's a pretty nice place to call home.
response from property -Thanks Chris for the review! I am sorry that we were unable to get the garage you needed! Garages are so popular! When people get a garage they don't seem to move often. We are proud they decide to stay with us. Our office hours are Monday - Friday 9am to 5pm with Saturday hours of 10am to 2pm. We also have our Courtesy Gate staff that are available to help when we aren't able to meet person to person. I'm thrilled to hear that the maintenance staff was so appreciated! They do work hard to meet the needs of our community. Also, you are correct that silverfish are a bit difficult to get rid of and require special attention and treatment sometimes more than once. I am glad you enjoyed being a part of our Baytowne community and would welcome the opportunity to have you join us again! Diana Browning, Property Manager
I've been extremely happy here submitted by Staci W. - |Recommended: YesQuiet, well kept apartments and grounds Having a guard in the gatehouse checking in visitors helps me feel safe. I love the view of the water and visiting the clubhouse. The well planned events are also a highlight for me I definitely feel like my home is in a neighborhood with a strong community, not an apartment complex
Great place, Great community submitted by Jiaxing L. - |Recommended: YesIt's like stay at home.
Nice place submitted by Haitham S. - |Recommended: YesNice place

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Baytowne Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Baytowne Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose